2. Toastmasters International

2.2. Club Roster

Back in April 2009, one of our problems was that we had a few new members that turned in their check and application separately, and two different people ended up with them. This meant we had some members listed on our club list that weren't actually registered with TI.

To alleviate this, first we got the checks and applications together, then we went through TI's roster and compared it to our roster. If your club has gaps or delays in processing applications, auditing your rosters may result in a gain of a member or two. 

You should be able to see your club's rosters on your other sites as well (covered later). To access TI's roster, first login to Club Central. Once you're in, select the Club Roster option:

[TI Club Roster]

Once inside, you'll see a list of your members, including their physical addresses, e-mail addresses, phone numbers, and other info. You should compare this list against your own roster to make sure they align properly. For any discrepancies, you should find out if that member didn't renew, hasn't been entered yet, hasn't been paid for yet, or otherwise. Make adjustments to your club's roster as appropriate.

To make the comparison process easier, try opening TI's roster in one window and your roster in another, setting them side-by-side.

Note: If you have entered application details but don't see them on your roster, it may be because you have not paid for the member yet. This must be done prior to having them appear on the TI roster. You can do this by exiting to the main Club Central screen and selecting Submit Payment:

[TI Submit Payment]

Once inside there, add the members you need to pay for to your cart, then select Continue to Payment Information. Fill in the necessary details, then Submit. Those members should then be added to your roster, so make sure to go back and check.

Perform this audit at least once a year, preferably during June. You may want to keep the roster open on one tab of your browser and open another when you do your Easy Speak and FreeToastHost audits so you have access to the various rosters.