5. Ongoing Audits

"We are what we repeatedly do. Excellence, then, is not an act, but a habit." - Will Durant

Club rehabilitation is not a "one and done" event. While you may implement new processes and correct pain points in your club, there will always be new challenges and new members. To that end, your club needs continual audits. You'll be able to build your own schedule using the month-by-month planner. Just know that a club that isn't performing these audits is letting problems go unaddressed, and potentially driving away guests and members.