Section outline

  • Moments of Truth is a program produced by Toastmasters designed to improve a number of aspects common to most clubs. How do you use it effectively and make sure the changes that are proposed get carried out? This set of lessons will cover what to look for, some suggested solutions, and how to plan and execute changes.


    • "Moments of Truth" might sound like some crime-drama, but it's actually a very effective tool for improving your club's condition in several key areas. In this lesson, you'll learn what it is, why you should use it, and how to use it for maximum effectiveness. 


    • When a prospect first makes contact with your club, what experience do they have? Your club may already be offering a friendly, positive experience, so how do you expand beyond that? This lesson will help you improve your prospects' and guests' first experience with your club, so it becomes more likely that they'll become members.


    • After a guest becomes a new member, the next thirty days are critical to their success or failure within the Toastmasters program. An essential part of that is a quality new member orientation process. A good NMO will get a member familiarized with the basics of Toastmasters without overloading them with information. Find out how to do it in this lesson.


    • Do people in your club get along? Are your meetings lively and varied? Do you have good communication? This Moment of Truth will test that.


    • Are your meetings timely, educational, entertaining, challenging, and organized? This lesson will help you shore up your meetings. 


    • If your meetings are only turning out five or six people, it can be pretty demoralizing. This entire program is designed to get and retain members, so find out what you need to watch for here.


    • When club members complete milestones in the educational program for your club, do they receive kudos from you to help keep them motivated? That's what this MoT measures.