Shaping Club Culture

5. More Notes on Culture Change

Here's some assorted notes on improving your club's culture:

  • Improving culture (like marketing) isn't a "one and done" thing. Your club will have to keep working at it. 
  • If you have little or no vision of what your club could and should be, you'll be flailing more than anything.
  • A new officer crew coming out strong at the beginning of a term can do a lot to improve the club's norms and values. Use that momentum whenever possible.
  • At the same time, don't try to change too much all at once - as Craig Valentine says, "Change small and change often". Build and work your month-by-month plan.
  • Improving mechanics will improve your culture, but only to a degree. 
  • Starting improvements and change is often the hardest period. Make sure everyone clearly understands the why behind the change and the hows for achieving it.
  • When it comes to tasks: Follow-up, follow-up, follow-up.