First Aid

1. First Aid?

In the introduction, you read about the 2009 recovery effort that grew the club from 6 to 20 members in the space of a few months. While we did undertake advertising efforts to find new members, there were a lot of fundamentals we had to get back to as well, which included:

• Making sure our member list matched what TI had, and getting applications and checks in where they hadn't been turned in earlier
• Fixing incorrect web site info
• Shoring up our guest follow up procedures

This section is all about getting you some quick wins and simple processes in place so you can work on tougher overhauls. You may be doing some of these already, but it doesn't hurt to review them. In this lesson, we'll cover in-club procedures. The Online Audit lesson will cover your digital presence.